TEXT MESSAGING HELP

 

The message you received on your phone was sent to you by your radio station because you signed up to receive messages on a form found on your radio station's web page. Your station is not charging you to receive messages or to send messages to your station. Depending on the messaging plan you have with your mobile carrier, you may incur that carrier's standard per text fee to send or receive texts.

If you believe the message reached you in error - or if you want to stop getting the message from your station, simply text the word STOP to 49330.

How do I update my information?
Go to the main text messaging page on your station's website and enter your e-mail address and mobile number. Once you've entered the information, you'll come to a second page where you'll edit / update your information, then click Submit.

How do I unsubscribe?

via the station website?
Go to the main text messaging page on your station's website and enter your e-mail address and mobile number. Once you fill it out, it will bring you to a second page where you can unsubscribe from the club.

via my handset?
Text the word 'STOP' to 49330 and you will receive a confirmation message on your handset once you have been successfully unsubscribed. NOTE: Only text the word 'STOP.' If you send anything other than 'STOP' you will not be unsubscribed.

 

I didn't get my confirmation code. Why?
Make sure your phone is on and has a signal. If it is and does, double check with your carrier to make sure that text messaging is enabled for your phone.

Where does a message go if the phone is shut off?
Text messaging works much like voicemail in this regard. If the phone is off, the message will be stored in your mobile inbox. When the phone is turned on, you will see a new text message waiting.

Do I need to have a specific phone or service to receive my messages?
Most phones are now equipped to receive SMS messages. However, it all depends on the phone and service your listeners are subscribed to.

Will I be charged for the messages I receive?
This depends on the plan you signed up for with your mobile carrier. Depending on the messaging plan you have, there may or may not be a fee to send or receive messages. Your station is not charging you to receive messages or to send messages to your station.

Who should I contact if this document doesn't answer my question?
Please contact the radio station and be sure to include your name, e-mail address, mobile number, cell phone carrier, and specific problem, question, or concern.

KWKW 1330am ESPN Deportes Radio en Los Angeles